bons Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bons ("we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who use the bons platform, including the website at bons.cc, the bons Casino, bons Slot, bons Bingo, and the bons sportsbook (collectively, the "Platform").

bons is committed to protecting the privacy of all Filipino players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). We are also subject to the data handling requirements of PAGCOR as part of our regulated gaming operations.

By registering a bons account, accessing the Platform, or otherwise providing your personal information to bons, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, please do not use the bons Platform.

2. Personal Data We Collect

bons collects personal data in the following categories:

Registration Data: When you create a bons account, we collect your full legal name, date of birth, email address, mobile number, and residential address. This information is required to create and maintain your account.

Identity Verification (KYC) Data: To comply with PAGCOR regulations and Philippine anti-money laundering laws, bons requires identity verification. This includes copies of government-issued photo identification (passport, driver's license, or Philippine national ID), proof of address documents, and proof of payment method ownership. KYC data is processed and stored securely.

Financial Data: When you make deposits or withdrawals, bons collects transaction details including payment method type (GCash, PayMaya, BPI, BDO, Metrobank, or other supported methods), transaction amounts in Philippine Peso (₱), and transaction timestamps. bons does not store full payment card numbers or full bank account numbers on its servers.

Gaming Activity Data: bons records your gaming history, including games played, bets placed, wins and losses, bonus usage, and session durations. This data is used for account management, responsible gaming monitoring, and regulatory reporting.

Technical Data: bons automatically collects technical information when you access the Platform, including your IP address, device type, operating system, browser type, and session logs. This data is used for security monitoring, fraud prevention, and platform optimization.

Communications Data: If you contact bons customer support via live chat, email, or other channels, we retain records of those communications to assist with ongoing support and to improve our service quality.

3. How We Use Your Personal Data

bons uses the personal data we collect for the following purposes:

• Account management — creating, maintaining, and securing your bons account; processing your bons Login; and communicating important account-related information.
• Identity verification — conducting KYC checks to verify your age (21+), identity, and eligibility to use the bons Platform in compliance with PAGCOR requirements.
• Payment processing — processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods; detecting and preventing payment fraud.
• Regulatory compliance — fulfilling our obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), and other applicable Philippine laws, including reporting requirements to the Anti-Money Laundering Council (AMLC).
• Responsible gaming — monitoring gaming activity to identify patterns that may indicate problem gambling; administering deposit limits, loss limits, session limits, cooling-off periods, and self-exclusion requests.
• Platform improvement — analyzing aggregated usage data to improve the bons Platform, fix technical issues, and develop new features that better serve Filipino players.
• Marketing communications — sending promotional offers, bonus notifications, and platform updates to players who have opted in to receive such communications. You may opt out at any time.
• Security and fraud prevention — detecting, investigating, and preventing fraudulent activity, unauthorized account access, collusion, and other prohibited conduct on the bons Platform.

4. Legal Basis for Processing

bons processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing required to perform our contract with you (the bons Terms & Conditions), including account management, payment processing, and game operation.
• Legal obligation — processing required to comply with PAGCOR regulations, AMLA requirements, NPC directives, and other applicable Philippine laws.
• Legitimate interests — processing for fraud prevention, security monitoring, and platform improvement, where these interests are not overridden by your privacy rights.
• Consent — processing for marketing communications and optional analytics cookies, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Third Parties

bons does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors — we share necessary transaction data with GCash, PayMaya, BPI, BDO, Metrobank, and other payment providers to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• KYC and identity verification providers — we may use third-party identity verification services to assist with KYC processing. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
• Regulatory authorities — bons is required to share certain data with PAGCOR, the AMLC, the NPC, and other Philippine regulatory bodies as required by law. We will always comply with lawful regulatory requests.
• Game providers — certain game data may be shared with our licensed game providers (such as Pragmatic Play and Evolution) to the extent necessary to operate their games on the bons Platform. These providers are bound by data processing agreements.
• Legal proceedings — bons may disclose your data if required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority.

All third parties with whom bons shares personal data are required to maintain appropriate technical and organizational security measures and to process your data only for the specified purposes.

6. Cookies & Tracking Technologies

bons uses cookies and similar technologies (such as web beacons and local storage) to enhance your experience on the Platform. Here is how we categorize and use them:

• Essential cookies — these are strictly necessary for the bons Platform to function. They keep you logged in during your session, maintain your account security state, and enable core features like the bons Login flow and game loading. These cookies cannot be disabled without breaking the Platform.
• Functional cookies — these remember your preferences such as language settings, display options, and responsible gaming limits you have set. Disabling them may reduce your experience but will not prevent you from using bons.
• Analytics cookies — bons uses anonymized analytics data to understand how players navigate the Platform, which games are most popular, and where technical issues occur. This data is aggregated and does not identify you personally. You may opt out of analytics cookies via your browser settings.
• Security cookies — these help bons detect and prevent fraudulent activity, bot access, and unauthorized login attempts. They are essential to maintaining the integrity of the Platform and protecting your account.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies will prevent you from accessing certain features of the bons Platform, including the bons Login page. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

bons retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and PAGCOR regulations. Specifically:

• Account and KYC data — retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations.
• Transaction and gaming records — retained for a minimum of five (5) years from the date of each transaction, in compliance with AMLA record-keeping requirements.
• Customer support communications — retained for two (2) years from the date of the last communication, unless a longer retention period is required for an ongoing dispute or regulatory matter.
• Marketing consent records — retained for the duration of your account and for two (2) years following account closure, to demonstrate compliance with consent requirements.
• Technical and security logs — retained for twelve (12) months, after which they are securely deleted or anonymized.

When your personal data is no longer required for the purposes for which it was collected and the applicable retention period has expired, bons will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

bons implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption — all data transmitted between your device and the bons Platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Encrypted data storage — sensitive personal data, including KYC documents and financial information, is stored in encrypted form using AES-256 encryption or equivalent standards.
• Access controls — access to personal data within bons is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Two-factor authentication — bons offers two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond the standard bons Login password.
• Regular security audits — bons conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in our systems.
• Incident response — in the event of a data breach that affects your personal data, bons will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act.

While bons takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bons Login credentials and for notifying us immediately if you suspect unauthorized access to your account.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bons:

• Right to be informed — you have the right to know what personal data bons holds about you, how it is being used, and with whom it is shared. This Privacy Policy fulfills that obligation.
• Right of access — you may request a copy of the personal data bons holds about you. We will provide this within thirty (30) days of a verified request.
• Right to rectification — if any personal data bons holds about you is inaccurate or incomplete, you have the right to request correction. You can update basic account information directly through your bons account settings.
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under PAGCOR and AMLA requirements.
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to bons demonstrating compelling grounds.
• Right to data portability — you may request that bons provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint — if you believe bons has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, contact the bons Data Protection Officer via the support email listed in the footer of this page. Please include your full name, registered email address, and a description of your request. bons will verify your identity before processing any data rights request.

10. Children's Privacy

The bons Platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations governing online gaming in the Philippines. bons does not knowingly collect personal data from individuals under the age of 21.

If bons discovers or is notified that a person under 21 has registered an account or provided personal data, we will immediately suspend the account, delete the associated personal data, and refund any deposits made, in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that a minor in your care has accessed the bons Platform or provided personal data to bons, please contact our support team immediately. We take underage access extremely seriously and will act promptly on all such reports.

11. Changes to This Privacy Policy

bons reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, PAGCOR regulatory requirements, or NPC guidance. When material changes are made, bons will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.

The "Last Revised" date at the top of this Policy indicates when it was most recently updated. Your continued use of the bons Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how bons protects your data.

12. Contact & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bons handles your personal data, please contact our Data Protection Officer. Our support team is available 24/7 and can assist you in English.

You may also reach out to the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent regulatory body responsible for enforcing the Philippine Data Privacy Act of 2012.

Contact details for the bons Data Protection Officer and support team are available in the footer of this page. All data rights requests will be acknowledged within five (5) business days and resolved within thirty (30) days of receipt.